We have many satisfied customers who are happy to tell their friends and colleagues about us. We believe that word of mouth referrals are the best kind of advertising a company can do. Our philosophy is pretty straightforward: Provide quality work and superior customer service at a reasonable price. It is a simple, but powerful formula.
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"Our various media companies have used a number of web engineering firms in California, New York, Massachusetts, and even one in London and while all have done serviceable work, we often found our working relationship damaged by certain issues which we came to expect as the price one pays for dealing with “technologists”. Most of these barriers to effective partnering involved either communications (the overuse of IT jargon); failure to deliver on time and on budget; and processes and systems that failed to track project progress in an orderly and understandable fashion.
I’m happy to report that we have had none of those issues with Informatics. They’re affordable; efficient; brilliantly organized and have more than “delivered the goods” on design; programming a very complex interactive E commerce application; and developing a sound traffic building plan. We were/are so impressed that we shifted existing turnkey web services for one of our larger companies from a larger, better known supplier to Informatics’ care, confident that they would again deliver on time and on budget. And they did!
I’m not normally much of a testimonial “contributor”, but Informatics has earned our trust, and our business, and will, I’m certain, bend every effort to earn yours."
Peter Frost Sprague,
Premier Guitar
premierguitar.com
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"We frequently hear promises of “partnership” and quick, courteous customer service from commercial vendors when they are luring us to their business. Too often, it’s clear within the first year that it was an empty promise. That has never been the case with Informatics. The Brucemore website is lauded by the National Trust for Historic Preservation as one of the models for historic sites, and it continues to be user-friendly, visually appealing, and an effective marketing tool. Throughout our partnership with Informatics, we have received professional service and opportunities to make efficient updates on the site without cumbersome procedures and delays. During the flood of 2008 and the long recovery, Informatics did everything right to maintain its level of service and products for its customers, despite being displaced. Clearly, the ethics of Informatics are shaped by the community-minded spirit of the owners, and we are proud to be associated with the company."
Jim Kern, Executive Director
Brucemore
brucemore.org
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"Our experience with Informatics has been fabulous! Working with the developers is easy. After the initial consultation, we were off and running on development with a user friendly website to upload information. The development staff are incredibly professional and highly responsive to needs. Many of our partner agencies had used Informatics for their website development, therefore we had confidence that our agency and dollars were in good hands. Informatics did not disappoint, and as a non-profit with a limited budget, trust, flexibility, and options are essential. Our website is more than we could have hoped for! Now, officially a part of the information age, Willis Dady Emergency Shelter is readily available to volunteers, donors, and community partners that wish to enhance our mission to serve the homeless. Already we are hearing from donors and volunteers who have familiarized themselves with our website and have left with a better understanding of who we are, what we do, and who we serve. Thank you Informatics!"
Libby Jensen, Executive Director
Willis Dady Emergency Shelter
willisdady.org
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"Informatics has provided us with the ability to quickly and easily update many features of our website. This lets us communicate with our volunteers and donors electronically, saving time and money; both of which are very important for our organization. We've begun to introduce some interactive features to our site and know we'll be able to add even more, thanks to the support we receive from Informatics."
Terry Bergen, Director of Marketing & Communications
United Way of East Central Iowa
uweci.org
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"Parkside Partners is a commercial real estate development and brokerage firm located in Atlanta, Georgia. Our ability to represent ourselves and our developments online is critical to our success. In many cases, the internet presents our customers with a first impression of our buildings and we are extremely proud of our web presence created by Informatics. In addition to the excellence of Informatics’ work, their talented and creative staff provides exemplary customer service. Furthermore, our internet projects have been completed on time and on budget. In short, I could not be more satisfied with Informatics’ combination of quality work, tremendous value and service oriented processes."
Jeff Pollock, Vice President
Parkside Partners
parksidepartners.com
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"I typically am bad about getting back to folks on requests for references (or vendor solicitations from companies like Microsoft, PeopleSoft, Gartner, and the numerous smaller start-up's out there) - HOWEVER, I have been so exceptionally impressed with the service, value and quality of solution we have received from Informatics that I could easily spend 30 minutes talking about them to folks.
Bandag, Inc. has done business with Informatics since 1998 and we are currently engaged in project work. Back then, we were attracted by their 'promises' of service and delivery and gave them a chance to compete with traditionally bigger partners. Since this time they have done nothing but deliver on their promises at exceeded value. We have since fired other larger technology development partners for delivering less.
The nature of services we have received from Informatics include hosted services and support, specialized instrumentation/hardware development, modern web development services, documentation (technical and business/user friendly), and general technology innovation services. They have been VERY flexible in adapting to our corporate controls and standards and introducing their own best in class methods where we had gaps.
When I think of Informatics, I think of that "outstanding babysitter that you don't want to tell anyone about" for selfish reasons."
Brent King, Sr. IT Business Analyst
Bandag
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"We really appreciate Informatics exceptional service and flexibility in dealing with our consistently short notice deadlines."
Brittany Noethen, Technology Manager
Berthel Fisher and Company Financial Services
berthelreps.com
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"We are deeply grateful to Informatics for their commitment to keeping the Linn County web site up and running during the flood event and afterwards. Our ability to keep in communication with the community helped to ensure people’s safety. No one could have imagined the challenges that would come from the rising flood waters. Our goal was and remains to ensure the public’s safety. We appreciate all of our partners during this devastating event."
Linda Langston, Board of Supervisors Chairperson
Linn County
linncounty.org
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"As Executive Director of Iowa City/Coralville Convention and Visitors Bureau, I have had the opportunity to use the services of Informatics for several websites such as: culturalcorridor.org , iowacitycoralville.org , herkyonparade.com , communitygiftcertificate.org , heartofthesaints.com, hawkeyechopper.com and iowa-sports.com .
For the ICCCVB site, we were looking for a way to use web-based technology to connection with our membership. Informatics developed a database driven site that has completely enhanced the way we do business.
I highly recommend Informatics to any company looking to build a web site or develop web-based software applications."
Joshua Schamberger, Executive Director
Iowa City Convention & Visitors Bureau
iowacitycoralville.org
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"With our new website, we are finding that many of our customers who, in the past, may have called us to place their orders now find it easier and more efficient to place their orders online, which in turn has allowed our employees to spend less time on the phone and more time focusing on other aspects of customer service.
In addition, because our new website is so user-friendly and aesthetically pleasing, our customers are taking the time to explore and learn about our entire product selection instead of purchasing only those products they have ordered from us previously.
Finally, our new website is one of the primary marketing tools we are using to attract new customers, especially younger eye care professionals who are likely to use the web as their first resource when looking for the products they need."
Nichole Fisher,
Sigma Pharmaceuticals, LLC
sigmapharmaceuticals.com
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"As a brand new start-up company with no market presence at all (web or otherwise) we were not sure who to turn to for our web needs. We needed a variety of elements including e-commerce, social networking, affiliate marketing, philanthropy and overall marketing. After considering several options from doing it ourselves with an off the shelf package to vendors who produced canned products to a fully customized solution. After a few meetings with Informatics, we knew that they “got it” in terms of our needs. They asked the best questions up front. They then produced a 100 plus page technical document. Our choice of Informatics was confirmed when we saw their first attempt at our website design. They nailed it!
I would recommend Informatics to anyone that wants a site that will stand above the noise of the internet!"
Rob Gettemy, President
One Million for Jesus Christ
1m4jc.com
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"We were pleased to find such expertise and professionalism in Informatics. We can count on them to listen to our needs and anticipate the best solutions for us, our brands and our customers. They are creative, diligent and prompt. We are thrilled with the results."
April Elsinger, Brand Manager
Lil’ Drug Store Products
lildrugstore.com
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"Cedar Rapids Freedom Festival has been indeed fortunate to team with Informatics, Inc. to provide Festival patrons with a broad spectrum of event, program and schedule information. The Informatics team listened as the festival staff defined our needs, and the developed an outstanding web design geared for the immediate year's festival - as well as growth in capabilities in future years. As we requested various refinements to accommodate the Festival's unique event and program offerings and fee structures, the Informatics team responded with speed, efficiency and pleasantness. The resulting website was extensively used by Festival patrons, vendors, event management teams, and other individuals for Freedom Festival 2006, and received high marks for comprehensiveness and ease of use. Cedar Rapids Freedom Festival values very high our relationship with Informatics, Inc. and is pleased to recommend their expertise to anyone."
Russ Oviatt, Director of Marketing
Cedar Rapids Freedom Festival
freedomfestival.com
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"Our Web site is not only an important tool for disseminating information to members, it is also a window into our community. Informatics designed a crisp, user-friendly site that is easy for members to navigate and provides a warm welcome to all."
Nancy Quellhorst, President & CEO
Iowa City Area Chamber of Commerce
iowacityarea.com
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"When we chose Informatics to redesign a new website for the Cedar Rapids Museum of Art we set an ambitious goal for monthly web site visits. That goal has been exceeded by more than double every month since the launch eight months ago. We could not be happier with the the experience we have had working with Informatics."
Terence Pitts, Executive Director
Cedar Rapids Museum of Art
crma.org
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"Professional Women's Network is proud to partner with Informatics, Inc. as the host of our website. The staff at Informatics, Inc. have always been diligent and timely on any of our customer service requests. We have recently decided to do some website upgrades and have enjoyed hearing the ideas that have come out of our brainstorming sessions with Informatics, Inc. We plan to continue a long lasting business relationship."
Shelley Woods, Director of Operations
Professional Womens Network
pwn.org
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